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How We Normalised the Collapse of Information Management

How We Normalised the Collapse of Information M...

Rob Ritchie

Most organisations today are drowning in information—and no one is steering the ship. Across industries, companies are sitting on millions of documents. PDFs, spreadsheets, Word files, PowerPoint decks. Stored across...

How We Normalised the Collapse of Information M...

Rob Ritchie

Most organisations today are drowning in information—and no one is steering the ship. Across industries, companies are sitting on millions of documents. PDFs, spreadsheets, Word files, PowerPoint decks. Stored across...

Who would have thought we’d forget how to manage information—in the information age?

Who would have thought we’d forget how to manag...

Rob Ritchie

When I first started working in Information Management, I was 17 years old, supporting a large mining company—and shortly after, a major engineering and construction firm. Back then, we didn’t...

Who would have thought we’d forget how to manag...

Rob Ritchie

When I first started working in Information Management, I was 17 years old, supporting a large mining company—and shortly after, a major engineering and construction firm. Back then, we didn’t...

From Documents to Decisions: Why Information Intelligence Is the Strategy

From Documents to Decisions: Why Information In...

Rob Ritchie

Information Management was once a respectable, if niche, function—usually synonymous with document control. In many organisations, it still is. It extended, over time, to include document management and correspondence systems....

From Documents to Decisions: Why Information In...

Rob Ritchie

Information Management was once a respectable, if niche, function—usually synonymous with document control. In many organisations, it still is. It extended, over time, to include document management and correspondence systems....

Reject Lazy Process: Why Delegation Isn’t Abdication in the Age of AI

Reject Lazy Process: Why Delegation Isn’t Abdic...

Rob Ritchie

As AI takes on more of the brawn of modern work, it's tempting to step back entirely. But there’s a line between delegation and abdication—and crossing it creates risk, not leverage....

Reject Lazy Process: Why Delegation Isn’t Abdic...

Rob Ritchie

As AI takes on more of the brawn of modern work, it's tempting to step back entirely. But there’s a line between delegation and abdication—and crossing it creates risk, not leverage....

Above the Line: Redesigning Work in the Age of AI

Above the Line: Redesigning Work in the Age of AI

Rob Ritchie

As automation and AI rapidly evolve, we need to reconsider what makes human work valuable. I often refer to "the line" — the threshold between work that can be easily...

Above the Line: Redesigning Work in the Age of AI

Rob Ritchie

As automation and AI rapidly evolve, we need to reconsider what makes human work valuable. I often refer to "the line" — the threshold between work that can be easily...